About Our Process

Oriental & Area Rug Process

• Step 1: Pre-Inspection and Pick Up - We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. We will outline the expected results and cleaning “prescription”. Our company will come to your home to pick up your rug, or you may drop it by our shop.
• Step 2: Dry Soil Removal – Woven rugs, especially hand knotted rugs are designed to hide dry soil. A few years ago, the Eureka Company did a study and found that a 9 x 12 could hide 87 pounds of dirt! WOW! Vacuuming is the most important step in cleaning any textile.
• Step 3: Pre-Spot and Fringe Preparation - Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe is also pre-treated for maximum soil removal.
  Step 4: Pre-Condition – Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils. Most rugs are clean with an Oriental rug shampoo that is especially designed to get maximum cleaning while protecting the natural fibers
• Step 5: Rinse or Washed – Depending on the type of rug it will be rinsed with extraction equipment on both sides or washed in a wash pit designed especially for Oriental Rugs.
• Step 6: Speed Dry - Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage.
• Step 7: Dry Soil Removal - We then vacuum again to insure the maximum amount of soil removal.
• Step 8: Finishing/ Grooming - We brush the fibers with special groomers designed for specialty rugs
• Step 9: Post Inspection and Delivery – Our cleaning specialist will give the rug a final inspection and release it for pick up or delivery.