We Treat Your Rug Like a Piece of Art, Even If It Isn’t
Did you know we are the only Outer Banks rug cleaning plant, as well as 3 of the only certified Rug Cleaning Technicians? We recommend all rugs be cleaned in a plant facility. This allows more control in the cleaning process. However, some rugs are too large and heavy to be removed, or they may have extremely heavy furnishings on them; which may make removal and transport impractical. When cleaning rugs in our plant, we have more control in the cleaning process, along with the use of specialized equipment that cannot be transported. When you bring your rug to our facility we will take 25% off your cleaning bill.
With our 9 – step cleaning process you will be amazed at how much brighter your rug will look. Just ask us to save the dirt, sand, etc… that we remove out of your rug, and you can see what you have been walking on all along.
- Step 1: Pre-Inspection and Pick Up
We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. We will outline the expected results and cleaning “prescription”. Our company will come to your home to pick up your rug, or you may drop it by our shop. - Step 2: Dry Soil Removal
Woven rugs, especially hand knotted rugs are designed to hide dry soil. A few years ago, the Eureka Company did a study and found that a 9 x 12 could hide 87 pounds of dirt! WOW! Vacuuming is the most important step in cleaning any textile. - Step 3: Pre-Spot and Fringe Preparation
Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe is also pre-treated for maximum soil removal - Step 4: Pre-Condition
Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils. Most rugs are clean with an Oriental rug shampoo that is especially designed to get maximum cleaning while protecting the natural fibers - Step 5: Rinse or Washed
Depending on the type of rug it will be rinsed with extraction equipment on both sides or washed in a wash pit designed especially for Oriental Rugs. - Step 6: Speed Dry
Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage. - Step 7: Dry Soil Removal
We then vacuum again to insure the maximum amount of soil removal. - Step 8: Finishing/ Grooming
We brush the fibers with special groomers designed for specialty rugs - Step 9: Post Inspection and Delivery
Our cleaning specialist will give the rug a final inspection and release it for pick up or delivery.
If you have more specific questions, please do not hesitate to Contact Us.

